Submission of extended abstract

Notification of Acceptance & Feedback from Reviewer

Early Bird Registration

Conference Dates

: 31st October 2020

: 15th November 2020

: 30th November 2020

: 18th - 19th December 2020

Guidelines & Schedule

Participants who wish to present their research at the Conference are welcome to send an extended abstract in .pdf, .doc or .docx formats of no more than 1000 words (excluding References). While the overall conference theme is “winning through service excellence,” the conference would welcome submissions of conceptual and empirical papers, case studies, etc., on a broad variety of issues that might relate directly or indirectly to service excellence.


The extended abstract should cover the following aspects :



Formatting :

Extended Abstracts should be sent by email, latest by 31st October, 2020 to

Important Dates :

Submission of Extended Abstract 31st October 2020
Notification of Acceptance & Feedback from Reviewer 15th November 2020
Early Bird Registration 30th November 2020
Conference Dates 18th - 19th December 2020



Convergence 2020 Agenda

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